There’s no denying it — the modern consumer wants what they want when they want it, and how they want it. We’ve long since entered the ‘Age of the Customer’ and, in that same breath, the ‘Age of Personalization.’ Regardless the product or service, success in 2019 (and we would surmise, beyond) will be largely...
Plum, the hospitality industry’s revolutionary new wine by-the-glass appliance, today announced that the St. Regis Washington, D.C. is the first D.C. Metro-area hotel to offer guests a next-gen, on-demand experience. The Plum appliances, which dispenses a perfectly preserved and temperature-controlled glass with every pour, have been installed in St. Regis suite rooms, elevating and transforming...