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Just Like Hotels, Not All Property Management Systems are Created Equal
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Just Like Hotels, Not All Property Management Systems are Created Equal

The hospitality industry finds itself in a number of technological transformations. From guest-facing solutions to operational platforms, the legacy technology which once ruled our sector is slowly being replaced by modern, more agile solutions. Once slow to adopt new technology, the hospitality industry is now turning to mobile-friendly, cloud-based platforms to provide a more personalized...

Hoteliers, Take Note: Millennials Own Your Future
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Hoteliers, Take Note: Millennials Own Your Future

The first truly digital generation has the most buying power and is increasingly more vital to the labor force Hoteliers, we have news for you. Millennials – that group of individuals born between the early 1980s and the early 2000s – own your future. Understanding millennial consumers has become a significant discussion point across industries...

Beware the 7 Warning Signs You Have an Outdated Hotel PMS
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Beware the 7 Warning Signs You Have an Outdated Hotel PMS

The success of modern hotel brands is often directly correlated with the technology and procedures put in place to support their staff and operational structure. Favoring legacy systems over newer, more innovative platforms can negate a hotel’s ability to provide the hyper-personalized and seamless experience guests now expect. Unfortunately, this is an all-to-common crux within...

Self-Service Sells: The Rise of Self-Service in the Hotel Industry
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Self-Service Sells: The Rise of Self-Service in the Hotel Industry

Beneficial both for the guest and the hotel, self-service represents an important part of hospitality’s future Customer service is a segment that impacts brands across every industry – and yet, it’s always on the move. Despite being a universally understood (and validated) concept, the perceived standard of what defines great customer service is continuously re-inventing...

StayNTouch CEO and Director of Strategic Partnerships Talk Platform Power
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StayNTouch CEO and Director of Strategic Partnerships Talk Platform Power

Reimagining Hotel Technology with Open APIs Based on Strategic Partnership Alignment The last few years have been a whirlwind of innovation for hospitality technology. Despite its longstanding reputation for being resistant to change and slow to adopt technological evolution, the industry has made impressive strides toward reinventing its future. And yet, the gradual implementation of...

The New Era of Personalization: The Hyperconnected Guest Experience
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The New Era of Personalization: The Hyperconnected Guest Experience

  With the onset of 2019, we’ve stumbled upon a rather interesting (albeit, integral) crossroads in the hospitality realm. As consumer technology continues to expand its influence and popular adoption across industries, brands are realizing mounting pressure to adapt to this new age of technological personalization and hyper-connectivity. Why? Because with heightened technology and uninhibited...