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Lake of the Torches Resort Casino Takes Guest Communications to the Next Level With Go Moment’s Ivy® Smartconcierge
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Lake of the Torches Resort Casino Takes Guest Communications to the Next Level With Go Moment’s Ivy® Smartconcierge

Go Moment helps popular casino resort personalize service and enhance responsiveness, enabling guests to communicate and connect anytime, anywhere, with the ease of mobile messaging Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality and casino industry, today announced Lake of the Torches Resort Casino will be implementing...

Go Moment Receives Industry-Leading NPS®
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Go Moment Receives Industry-Leading NPS®

All-time high Net Promoter Score puts Go Moment’s customer satisfaction levels alongside top organizations such as Apple, Starbucks, and Amazon Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry, announced today that its Net Promoter Score® (NPS®) reached an all-time high of +63. Go Moment’s NPS survey...

The Rustic Inn Creekside Resort and Spa Continues Successful Partnership with Ivy®
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The Rustic Inn Creekside Resort and Spa Continues Successful Partnership with Ivy®

  Top-rated luxury resort partners with Go Moment to retain “the human touch” of guest engagement while still automating and streamlining processes Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry, today announced the continuation of its relationship with Jackson Hole, Wyoming-based The Rustic Inn Creekside Resort...

Go Moment Webinar Details New Guest Messaging Casino Compliance Requirements
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Go Moment Webinar Details New Guest Messaging Casino Compliance Requirements

March 27th free educational webinar to explore the hot topic of SMS Risks and Compliance for Messaging to Casino Resort Guests Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry, with its breakthrough smartconcierge Ivy®, today announced that it will be hosting a free webinar on March...

Hotel Smartconcierges Going Mainstream
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Hotel Smartconcierges Going Mainstream

“Great customer service is […] a systematic reinvention of established technology, data, and operations — leveraging automation, data, and agents together to exploit each of their unique strengths.” These were the words of Forrester Vice President and Principal Analyst for Application Development & Delivery Professionals, Kate Leggett, in the beginning of 2018. In her analysis,...

Go Moment Wins 2019 HEDNA Innov8 with Smartconcierge Ivy®
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Go Moment Wins 2019 HEDNA Innov8 with Smartconcierge Ivy®

Showcasing the power of AI to enhance and measure guest experiences, increased upservice revenues, and reduced staff disruptions, Go Moment goes home with the exclusive win Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry – its smartconcierge, Ivy® – today announced that it has won the...

Smartconcierge Ivy® Selected for 2019 HEDNA’s Innov8 on Jan 30
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Smartconcierge Ivy® Selected for 2019 HEDNA’s Innov8 on Jan 30

Hoteliers will learn the power of AI to enhance guest experiences, increase upservice revenues, reduce staff disruptions and to quantify it all with Ivy Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry – its smartconcierge, Ivy® – today announced that company CEO Raj Singh will be...