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Lake of the Torches Resort Casino Takes Guest Communications to the Next Level With Go Moment’s Ivy® Smartconcierge
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Lake of the Torches Resort Casino Takes Guest Communications to the Next Level With Go Moment’s Ivy® Smartconcierge

Go Moment helps popular casino resort personalize service and enhance responsiveness, enabling guests to communicate and connect anytime, anywhere, with the ease of mobile messaging Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality and casino industry, today announced Lake of the Torches Resort Casino will be implementing...

Go Moment Receives Industry-Leading NPS®
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Go Moment Receives Industry-Leading NPS®

All-time high Net Promoter Score puts Go Moment’s customer satisfaction levels alongside top organizations such as Apple, Starbucks, and Amazon Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry, announced today that its Net Promoter Score® (NPS®) reached an all-time high of +63. Go Moment’s NPS survey...

The Rustic Inn Creekside Resort and Spa Continues Successful Partnership with Ivy®
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The Rustic Inn Creekside Resort and Spa Continues Successful Partnership with Ivy®

  Top-rated luxury resort partners with Go Moment to retain “the human touch” of guest engagement while still automating and streamlining processes Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry, today announced the continuation of its relationship with Jackson Hole, Wyoming-based The Rustic Inn Creekside Resort...

High Tech Enables High Touch Guest Service
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High Tech Enables High Touch Guest Service

Many luxury hotel brands pride themselves on their responsiveness and attentiveness to their guests – it’s one of the hallmarks of what distinguishes them from other hotels. “High touch” has become synonymous with private concierges, VIP lounges, personal butler service, 24/7 room service, and a host of other exclusive features designed to attract the discerning...

Smartconcierge Ivy® to Power Oi Summit in San Diego (Mar 4  – 6)
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Smartconcierge Ivy® to Power Oi Summit in San Diego (Mar 4 – 6)

Gaming and casino resort operators to learn how data, mobile apps, and artificial intelligence all come together to shape the guest and player experience on auto-pilot Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the gaming and hospitality industries, today announced a partnership with the 2019 Oi Summit to...

Go Moment Wins 2019 HEDNA Innov8 with Smartconcierge Ivy®
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Go Moment Wins 2019 HEDNA Innov8 with Smartconcierge Ivy®

Showcasing the power of AI to enhance and measure guest experiences, increased upservice revenues, and reduced staff disruptions, Go Moment goes home with the exclusive win Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry – its smartconcierge, Ivy® – today announced that it has won the...