Tag: In the Spotlight

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Curaçao Marriott Beach Resort Reopens After Extensive Renovation
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Curaçao Marriott Beach Resort Reopens After Extensive Renovation

Curaçao Marriott Beach Resort opens today with 336 newly designed rooms reflecting latest design thinking from Marriott Hotels, minutes from historic Willemstad. Tucked into the coast of Curaçao, Curaçao Marriott Beach Resort reopens today after undergoing a $40 million renovation financed by Piscamar Beach Resort B.V. Managed by Aimbridge Hospitality, the 336-room hotel is positioned...

Giftpro expand its range of hospitality software solutions with the launch of a new event ticket management system
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Giftpro expand its range of hospitality software solutions with the launch of a new event ticket management system

Giftpro provide innovative gift voucher management tools to some of the world’s most renowned Hoteliers, Restauranteurs and Experience Operators. Noticing the growing demand for a ticketing solution for their clients’ events, Giftpro is expanding its service offering by introducing Giftpro Tickets, a digital event ticket management system, into its product portfolio. Giftpro is a Hampshire...

Inside Out delivers Hollywood glamour to the Colony Club
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Inside Out delivers Hollywood glamour to the Colony Club

Copyright – Richard Southall It wouldn’t be a casino without an air of glamour and luxury exuding from every aspect of the decor. When Mayfair’s members-only casino, The Colony Club, underwent a refurbishment, interior design practice Dakota House of Design turned to furniture specialist Inside Out Contracts for its expertise in crafting one-of-a-kind pieces for...

5 Hotel Guest Expectations You Need to Know
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5 Hotel Guest Expectations You Need to Know

To remain competitive in today’s market, it is important that hoteliers know exactly what the needs of modern travellers are and how to leverage mobile technology to deliver exceptional guest experiences. Hotel technology now plays a pivotal role in enhancing the customer experience, increasing revenue and attracting, engaging and retaining guests. With so many technology products...

The first and last touchpoint in any hotel experience, the car park is rarely seen as an area of opportunity, but it certainly should be.
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The first and last touchpoint in any hotel experience, the car park is rarely seen as an area of opportunity, but it certainly should be.

Working in hospitality is hard enough, juggling customer needs to deliver superior service with all the minutiae that goes into running a quality establishment around the clock, from cleaning and maintenance to broadband services and kitchen supplies. Whilst all the focus rests on these elements, what’s often overlooked is that a first-class experience at your...

Complete Intelligent Management – Achieving the Possible
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Complete Intelligent Management – Achieving the Possible

Communication systems and the people they communicate with are the heart and brain of any business. Manage these two critical resources well and you’ve got an efficient, cost-effective, productive and happy workplace. Manage either one badly and you could be limping from one crisis to the next with an associated loss of efficiency, productivity, morale...

Not again!
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Not again!

No guest relishes the prospect of shivering in their nightclothes in the car park at 3 am having been rudely awoken, no matter how much they understand or appreciate why they’ve been evacuated! There’s nothing like a false alarm to upset the smooth running of a normally calm and controlled ‘swan-like’ operation. Unnecessary evacuations unnerve...

What are your guests sipping when they are not drinking?
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What are your guests sipping when they are not drinking?

For those who are choosing to stay sober, dry January can still be a time of new flavours and experiences!  Kolibri Drinks are new non-alcoholic drinks which allow your guests to abstain in style.  With 1 in 5 people in the UK considering themselves as teetotal and over 3 million expecting to participate in dry...