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Why Massive Global Events are a Catalyst for Change
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Why Massive Global Events are a Catalyst for Change

Uncertain times are a catalyst for change, especially within the hospitality industry. Hospitality, after all, has always held a somewhat notorious reputation for being reluctant to change. While other sectors are, by nature, more malleable to new-edge advancements and best practices, our industry often takes its time, testing the waters long before making the commitment...

Delaware North at Wembley Stadium Selects iVvy as Venue Management Technology Partner
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Delaware North at Wembley Stadium Selects iVvy as Venue Management Technology Partner

iVvy adds world-famous stadium to growing list of major venues in the UK leveraging its next generation platform to maximize sales and streamline meetings and events iVvy Inc., the leading Venue Management Software company, today announced its partnership with caterers Delaware North at Wembley Stadium, the world-renowned sporting and entertainment arena. The team at Wembley...

A Safer Future for Hospitality: A Hoteliers Guide to Hotel Safety Compliance in 2020
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A Safer Future for Hospitality: A Hoteliers Guide to Hotel Safety Compliance in 2020

Kent Beck, the famed American software engineer and the creator of extreme programming, once said, “The business changes. The technology changes. The team changes. The team members change. The problem isn’t change, per se, because change is going to happen; the problem, rather, is the inability to cope with change when it comes.” The hospitality...

The Top Lifestyle Trends That Every Hotel Should Be Cashing In On
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The Top Lifestyle Trends That Every Hotel Should Be Cashing In On

Fueled by the experience economy, delivering memorable hotel experiences matters. Now more than ever, forward-thinking hoteliers are setting high expectations for the rest of the industry. With much of the economy forecasted to lose its shine in 2020, many hoteliers are seeing an opportunity to review their playbook for staying profitable during the downturn. Brands...

Smartphones and Their Effect on Guest Behavior
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Smartphones and Their Effect on Guest Behavior

Smartphones are everywhere. Walk into any coffee shop, restaurant, or hotel lobby, and a high percentage of people engaged with their smartphone will be directly affected by the application they are reviewing. As consumers, we now look to our smartphones to converse with friends, purchase items online, look at a myriad of pictures, and yes,...

2019 in Review: The Year That Was Hotel Technology
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2019 in Review: The Year That Was Hotel Technology

Industry leaders will surely agree, 2019 has represented an exciting time for hospitality. On what seems to be an unrelenting path to innovation, hotels around the globe are implementing critical operational make-overs, while guests are leading the charge for enhanced convenience and personalization. Modern guest loyalty is earned, not given, and despite any initial challenges...

ResortPass Data Reveals Daycation Guests are the Fastest-Growing New Revenue Opportunity
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ResortPass Data Reveals Daycation Guests are the Fastest-Growing New Revenue Opportunity

Hotels and resorts of all types see big profits by inviting guests looking for wellness, relaxation, bleisure, romance, and family-friendly day experiences using property amenities without staying overnight The Santa Monica-based company, ResortPass, is at the center of an emerging daycation trend sweeping the hospitality industry. As the leading day guest program for hotels and...

2020: The Year of the Empowered Guest
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2020: The Year of the Empowered Guest

Understanding the most important hotel guest expectations and what it takes to keep them coming back Mobility has empowered customers in ways that have disrupted all industries, especially hospitality. Travelers today are different from the travelers of yesterday, and it’s those brands that anticipate and respond to the needs of their guests that are best...