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2020: The Year of the Empowered Guest
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2020: The Year of the Empowered Guest

Understanding the most important hotel guest expectations and what it takes to keep them coming back Mobility has empowered customers in ways that have disrupted all industries, especially hospitality. Travelers today are different from the travelers of yesterday, and it’s those brands that anticipate and respond to the needs of their guests that are best...

The Ultimate 10 Hotel Tech Checklist: Hoteliers, Are You Ready for 2020?
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The Ultimate 10 Hotel Tech Checklist: Hoteliers, Are You Ready for 2020?

What features and functionalities hoteliers should look for when vetting modern management solutions Hospitality is seemingly a perpetual state of transition, and industry leaders agree; 2020 is positioned to be a truly pivotal time for travel. Embracing the influence of modern trends and guest expectations, hoteliers are aptly switching gears. Moving beyond the formerly known...

Thinking Beyond Heads in Beds: How Hotels Can Optimize Profits in Innovative New Ways
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Thinking Beyond Heads in Beds: How Hotels Can Optimize Profits in Innovative New Ways

As technology and consumer behavior evolves, all businesses find themselves at the forefront of change and, certainly, hospitality is no exception. Disruption is frequent and often undeniable, as guest expectations and industry standards shift in synchronized steps with new trends. The question for hoteliers is not, ‘what if things change?’ Rather, the question you should...

Trends in Events and Meetings That Will Shape 2020
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Trends in Events and Meetings That Will Shape 2020

In the events industry, innovation never sleeps, and honestly, event planners probably don’t sleep much either. With each passing year, events seem to get bigger and better, boasting exciting new technology, catering to attendees’ needs in finer detail, and bringing guests together in unique venue spaces for a variety of occasions. Planners and venue owners...

Hotel and Travel Tech Game Changers 2020 Report: Now Accepting Submissions
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Hotel and Travel Tech Game Changers 2020 Report: Now Accepting Submissions

Technology brands interested in being featured are invited to submit their latest innovations for the upcoming report presented by Puzzle Partner Puzzle Partner, the most trusted B2B travel and hospitality technology marketing agency, today announced that submissions are now being accepted for the upcoming Hotel and Travel Tech Game Changers 2020 Report. “We want to...

Hoteliers: An API-First PMS is Integral to Your Property’s Success — Here’s Why
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Hoteliers: An API-First PMS is Integral to Your Property’s Success — Here’s Why

Choosing the right integrations for your property is not a black-or-white proposition. After all, different hotels have different business goals, markets and guest profiles. But choosing a deeper integration over a shallow one can make the difference between night and day for your property. An open, cloud-based infrastructure is quickly becoming an integral standard for...

Hotel Sales & Catering Systems – Where Are They Now?
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Hotel Sales & Catering Systems – Where Are They Now?

In my role as founder and CEO of a hotel property management system (PMS) company over the past seven years, I’ve placed my focus on innovation in hotel technology that enables mobility and guest services. Of course, that’s only one piece (albeit an important one) of the hospitality puzzle — successfully running a hotel is...

Maximize Hotel Profitability with Group Business
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Maximize Hotel Profitability with Group Business

An analysis of the U. S. meetings and events market by PwC,1 revealed that the U.S. meetings industry generates approximately $30B – or just over one in five dollars – in hotel room revenue, while another $110B in revenue is generated from ancillary services such as food and beverage, event space, equipment rental, ground transportation,...