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RM Strategies & Best Practices for Pre-Opening Your Property
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RM Strategies & Best Practices for Pre-Opening Your Property

Despite reports of a weakening global growth rate through 2020,1 research from IBISWorldshows that the hotels and motels industry has outperformed the broader economy for the past five years, and total industry revenue so far this year has reached $206 billion.2 Globally, there are 100,535 businesses, with a slate of new project openings continuously being...

Can Wearable Technology Keep Hotel Staff Safe?
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Can Wearable Technology Keep Hotel Staff Safe?

The concept of wearable technology, a few decades ago, might have seemed rather farfetched — at least, in the way that we now know it to exist. With studies predicting that 28.7 million Americans 18 and older will use a smartwatch next year, more than 8 million Americans aged 55 and older expected to use...

Balancing Technology with the Human Touch in Hospitality
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Balancing Technology with the Human Touch in Hospitality

Recent advances in artificial intelligence promise to revolutionize the hospitality industry, dramatically enhancing personalization, connectivity and revenue generation. But some technology experts ask: Will people still be able to make a difference, or are we entering a brave new world where self-service and intelligent communication platforms completely take over? In the past decade, technologies such...

The Key to Profitability: Understand Your Demand Forecast
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The Key to Profitability: Understand Your Demand Forecast

A hotel that is constantly jam-packed with guests is not automatically a profitable one. The goal of a successful hotel is not necessarily to achieve 100 percent occupancy, but rather to optimize revenue. And developing a way to more accurately forecast daily demand is a key operational challenge for hoteliers.1 Today’s hospitality landscape is characterized...

Knowcross Announces Launch of Game-Changing Facilities Management App for Commercial Office Space, Vacation Rentals, and Timeshares
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Knowcross Announces Launch of Game-Changing Facilities Management App for Commercial Office Space, Vacation Rentals, and Timeshares

Innovative KNOW Tenant app delivers real-time scheduling, tracking, notifications and reporting to enhance responsiveness, increase efficiency and reduce costs Knowcross®, the global leader in providing service quality and optimization solutions, today announced the release of the hospitality industry’s most powerful facility management application, KNOW Tenant. Designed for any size property, KNOW Tenant organizes, tracks, schedules...

Hotel Sales & Catering Systems – Where Are They Now?
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Hotel Sales & Catering Systems – Where Are They Now?

In my role as founder and CEO of a hotel property management system (PMS) company over the past seven years, I’ve placed my focus on innovation in hotel technology that enables mobility and guest services. Of course, that’s only one piece (albeit an important one) of the hospitality puzzle — successfully running a hotel is...

If Your Hotel Tech Doesn’t Boost Loyalty, There’s Trouble Ahead
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If Your Hotel Tech Doesn’t Boost Loyalty, There’s Trouble Ahead

Nearly forty years. That’s how long guests have been accruing points, statuses, and upgrades with hotel loyalty programs. The hotel programs spun off of the airline programs (the first was AA Advantage in 1981), which were the marketing brainchild of airlines in a post-deregulation world. For the most part, hotel loyalty programs still work the...

Maximize Hotel Profitability with Group Business
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Maximize Hotel Profitability with Group Business

An analysis of the U. S. meetings and events market by PwC,1 revealed that the U.S. meetings industry generates approximately $30B – or just over one in five dollars – in hotel room revenue, while another $110B in revenue is generated from ancillary services such as food and beverage, event space, equipment rental, ground transportation,...

How to Choose the Best Employee Safety Technology for Your Hotel
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How to Choose the Best Employee Safety Technology for Your Hotel

While much of hotel technology often focuses on the guest experience, the industry now finds itself amidst a wide-spread push to invest in enhanced safety and protection for their employees. As the call for improved safety measures gains traction, hoteliers around the globe are implored to establish a higher standard of care for their employees,...