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The Ultimate 10 Hotel Tech Checklist: Hoteliers, Are You Ready for 2020?
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The Ultimate 10 Hotel Tech Checklist: Hoteliers, Are You Ready for 2020?

What features and functionalities hoteliers should look for when vetting modern management solutions Hospitality is seemingly a perpetual state of transition, and industry leaders agree; 2020 is positioned to be a truly pivotal time for travel. Embracing the influence of modern trends and guest expectations, hoteliers are aptly switching gears. Moving beyond the formerly known...

Raul Gomez Appointed to Director of Sales, Americas to Support Nor1 in LATAM Market
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Raul Gomez Appointed to Director of Sales, Americas to Support Nor1 in LATAM Market

Nor1 expands team to meet the growing demand for advanced upselling platform in Latin America Nor1, the global leader in hospitality upgrade, upsell, and merchandising technology, today announced the appointment of Raul Gomez to Director of Sales, Americas. In this position, Raul will be responsible for driving revenue through sales and promotional activities, while focusing...

Pay Attention to What Goes on Behind the Curtain!
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Pay Attention to What Goes on Behind the Curtain!

How a Mobile PMS can Streamline Housekeeping and Enhance the Guest Experience Right now, I want you to picture your favorite hotel. What property or hotel brand, regardless of the destination, has provided you with a consistent, exceptional experience and lasting memories? Once you have something in mind, I want you to take a closer...

Platform-Thinking: A Powerful Approach to Upselling
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Platform-Thinking: A Powerful Approach to Upselling

Platform thinking has fundamentally changed consumer experience across every industry. According to Vox, Uber conducted research in global markets to measure how long consumers were willing to wait for a ride. Over twelve months, consumer patience with waiting decreased by 30%. Uber, a platform company, requires a complex data set “interwoven” with an AI algorithm...

VTrips Sees 600% Growth in Booking.com Since Partnering with NextPax
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VTrips Sees 600% Growth in Booking.com Since Partnering with NextPax

Leading global hospitality channel manager strengthens VTrips’ position to accelerate and automate their business NextPax, the most advanced channel management technology provider for hotels, resorts and vacation rentals worldwide, today revealed the results of their partnership with premier property management company, VTrips. Since 2018, NextPax has supported VTrips through connectivity from their PMS to Booking.com....

How Mobile has Changed the Guest Journey
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How Mobile has Changed the Guest Journey

Every great trip is comprised of great moments. A breathtaking view, a cherished memory, a feeling of deeper connection, or maybe even the opportunity to ‘disconnect’ from everyday life — each microcosm of a vacation plays a unique and vital role in a traveler’s journey. Each of these numerous touchpoints — from pre-stay, to arrival,...

A Mobile PMS and POS is More than an Operational Advantage: It Could Wow Your Guests and Transform Your Group Business
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A Mobile PMS and POS is More than an Operational Advantage: It Could Wow Your Guests and Transform Your Group Business

There’s a saying that reads, “Innovation is seeing what everyone has seen and thinking what nobody has thought.” Over the last few decades, we’ve witnessed an incredible burst of innovation. The era of Blockbuster and DVDs gave way to a media landscape ruled by streaming services like Netflix and Crave TV. The era of taxis...

What Does the Expectation Economy Mean for Hoteliers in 2020 and Beyond?
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What Does the Expectation Economy Mean for Hoteliers in 2020 and Beyond?

Within the hospitality industry, we are frequently introduced to new, wide-spread economic trends. First, it was the “Mobile Era,” then we got to know the “Age of the Consumer” and the “Experience Economy,” and now, the term on everyone’s mind? The “Expectation Economy.” As we open our doors and usher in the savvy and informed...