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4 Ways to Ensure Guests Have the Most Enjoyable and Memorable Stay
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4 Ways to Ensure Guests Have the Most Enjoyable and Memorable Stay

What does a memorable customer experience mean to you? This question inspires some of the most critical aspects of any business’ customer-facing strategy, as brands constantly seek out new and improved ways to connect with modern consumers and create a lasting impression. When looking to sell a product or service, businesses should strive to not...

Award-Winning Alfond Inn Enhances Luxury Experience with In Room Wine by the Glass Powered by Plum
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Award-Winning Alfond Inn Enhances Luxury Experience with In Room Wine by the Glass Powered by Plum

Guest can now enjoy in-room wine by the glass at the touch of a button at the top rated luxury Winter Park boutique property Plum, the hospitality industry’s revolutionary technology that aims to revolutionize in-room dining programs, today announced that guests staying at the Alfond Inn in Winter Park, Florida, can now enjoy the convenience...

Zaplox and protel Unlock the Power of Mobile Guest Journey
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Zaplox and protel Unlock the Power of Mobile Guest Journey

New strategic partnership brings Zaplox revenue-generating mobile check-in, mobile keys, and mobile check out technology to protel hotel customers. More than 14,000 hotel customers with about 1.4 million hotel rooms will now have the opportunity to enrich their mobile guest experience, thanks to the partnership between two hospitality technology leaders – Zaplox and protel hotelsoftware....

Different Travelers Want Different Things – So How Do You Know What Hotel Technology You Need?
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Different Travelers Want Different Things – So How Do You Know What Hotel Technology You Need?

Many retail brands embrace generational marketing these days, breaking down their demographics and online/social media campaigns by what they know about baby boomers, Gen X, millennials, and the up-and-coming Gen Z generation, those born in the mid-1990s. But for experiential products, like hotels, the concept must be stretched to include the consumer journey. The whole...