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Out With the Old, In With the New: Reimagining Hospitality Classics to Adapt to Changing Guest Demands
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Out With the Old, In With the New: Reimagining Hospitality Classics to Adapt to Changing Guest Demands

In this digital age, few human experiences have resisted the influence of emerging technology. With each passing year, we witness the progressive evolution of capabilities and enhancements that, in many respects, change how we interact with the world. In the hospitality industry, hoteliers know they need to keep a pulse on emerging trends to avoid...

Southernmost Beach Resort Becomes the First Hotel in Key West to Debut Plum’s Wine on Demand Amenity
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Southernmost Beach Resort Becomes the First Hotel in Key West to Debut Plum’s Wine on Demand Amenity

#1 luxury resort in Key West to introduce revolutionary in-room wine technology in their upscale suites to enhance service and F&B profits Plum, the first wine by the glass technology transforming the hospitality industry, today announced they have deployed 22 units at Southernmost Beach Resort in their Oceanview, Garden View and Partial Oceanview Suites.  ...

4 Ways to Ensure Guests Have the Most Enjoyable and Memorable Stay
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4 Ways to Ensure Guests Have the Most Enjoyable and Memorable Stay

What does a memorable customer experience mean to you? This question inspires some of the most critical aspects of any business’ customer-facing strategy, as brands constantly seek out new and improved ways to connect with modern consumers and create a lasting impression. When looking to sell a product or service, businesses should strive to not...

Award-Winning Alfond Inn Enhances Luxury Experience with In Room Wine by the Glass Powered by Plum
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Award-Winning Alfond Inn Enhances Luxury Experience with In Room Wine by the Glass Powered by Plum

Guest can now enjoy in-room wine by the glass at the touch of a button at the top rated luxury Winter Park boutique property Plum, the hospitality industry’s revolutionary technology that aims to revolutionize in-room dining programs, today announced that guests staying at the Alfond Inn in Winter Park, Florida, can now enjoy the convenience...

Zaplox and protel Unlock the Power of Mobile Guest Journey
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Zaplox and protel Unlock the Power of Mobile Guest Journey

New strategic partnership brings Zaplox revenue-generating mobile check-in, mobile keys, and mobile check out technology to protel hotel customers. More than 14,000 hotel customers with about 1.4 million hotel rooms will now have the opportunity to enrich their mobile guest experience, thanks to the partnership between two hospitality technology leaders – Zaplox and protel hotelsoftware....

Different Travelers Want Different Things – So How Do You Know What Hotel Technology You Need?
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Different Travelers Want Different Things – So How Do You Know What Hotel Technology You Need?

Many retail brands embrace generational marketing these days, breaking down their demographics and online/social media campaigns by what they know about baby boomers, Gen X, millennials, and the up-and-coming Gen Z generation, those born in the mid-1990s. But for experiential products, like hotels, the concept must be stretched to include the consumer journey. The whole...