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As the Hotel Industry Struggles with The Disruptive Impacts of Covid-19 React Mobile Stands Behind Hotel Customers by Waiving Service Fees for April and May
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As the Hotel Industry Struggles with The Disruptive Impacts of Covid-19 React Mobile Stands Behind Hotel Customers by Waiving Service Fees for April and May

React Mobile, the market-leading hospitality safety technology provider, today announced measures to help alleviate the growing impact of the coronavirus (COVID-19) on the hospitality industry. React Mobile is offering its staff safety platform, designed to help keep employees safe while on the job, to existing hotels customers for free in April and May 2020. Even...

The adoption of a long-term perspective in a time of crisis: Why now is not the time to let your marketing and communications go dark
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The adoption of a long-term perspective in a time of crisis: Why now is not the time to let your marketing and communications go dark

It’s been just over a week since the World Health Organization declared the coronavirus, or COVID-19, a global pandemic. Since then, the information surrounding the continued transmission of the virus has evolved at a rapid pace, taking business owners and employees across industries for a wild, and notably scary ride. Each day, we awake to...

Nor1 Welcomes New Sales Executive to Support Growing Demand in the APAC Region
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Nor1 Welcomes New Sales Executive to Support Growing Demand in the APAC Region

Jacky Sze joins Nor1 Singapore office as company enters the next phase of its expansion in Asia-Pacific (APAC) Nor1, the global leader in hospitality upgrade, upsell, and merchandising technology, today announced the appointment of Jacky Sze to Sales Manager, Asia Pacific. Based in Singapore, he will be responsible for business development initiatives in the region,...

Award-Winning Barceló Hotel Group Selects Nor1 World-Class AI Platform to Drive Growth and Guest Experience
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Award-Winning Barceló Hotel Group Selects Nor1 World-Class AI Platform to Drive Growth and Guest Experience

New partnership with all four of Barceló’s brands to expand Nor1’s footprint in the Spanish and Latin American markets Nor1, the global leader in hospitality upgrade, upsell, and merchandising technology, is proud to announce that they signed the Barceló Hotel Group, the hotel division of the Barceló Group, to their growing list of prestigious clients....

Raul Gomez Appointed to Director of Sales, Americas to Support Nor1 in LATAM Market
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Raul Gomez Appointed to Director of Sales, Americas to Support Nor1 in LATAM Market

Nor1 expands team to meet the growing demand for advanced upselling platform in Latin America Nor1, the global leader in hospitality upgrade, upsell, and merchandising technology, today announced the appointment of Raul Gomez to Director of Sales, Americas. In this position, Raul will be responsible for driving revenue through sales and promotional activities, while focusing...

Interview with Amanda Szabo, CEO of ResortPass: How This Visionary Entrepreneur Is Redefining the Hospitality Industry as We Know It
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Interview with Amanda Szabo, CEO of ResortPass: How This Visionary Entrepreneur Is Redefining the Hospitality Industry as We Know It

Every few years, a disruptor comes along in every industry—and it seems like one has now arrived in the hotel space. While living in San Diego in 2015, Amanda Szabo realized two things. Known for its beaches, parks, and inviting climate, San Diego had some incredible hotels to choose from, and this was as close...

Marrying a Mobile PMS With a Mobile POS to Create a Completely Streamlined Guest Experience
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Marrying a Mobile PMS With a Mobile POS to Create a Completely Streamlined Guest Experience

You’ve just stepped out of your Uber, as the driver passes you your bags. Your eyes eagerly take in your surroundings for the week — sprawling grounds, a pristine modern lobby, picturesque architecture, and landscaping. A hotel staff member greets you immediately with a beaming smile, iPad in hand, to pull up your reservation. You’ve...

IDS Next Extends Agreement with Puzzle Partner for Exclusive Agency of Record Representation
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IDS Next Extends Agreement with Puzzle Partner for Exclusive Agency of Record Representation

B2B hospitality and travel technology marketing agency will continue to promote IDS Next’s story and increase global market share Puzzle Partner, the most trusted B2B travel and hospitality technology marketing firm announced today that it will continue as Agency of Record for IDS Next. As part of the renewal agreement, Puzzle Partner will drive growth...

Why Machine Learning is Critical to Effective Upselling
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Why Machine Learning is Critical to Effective Upselling

Upselling has traditionally been a guessing game. Trial and error. In fact, an article from not all that long ago suggested that the front desk should “gauge the needs of callers and walk-ins” then offer relevant upselling opportunities. In effect, asking the front desk to do something they aren’t really meant to do nor have...

NextPax Travel Technology Selects Puzzle Partner as Agency of Record to Expand Global Presence
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NextPax Travel Technology Selects Puzzle Partner as Agency of Record to Expand Global Presence

Puzzle Partner to spearhead North American marketing initiatives for Europe’s foremost vacation rental and hotel channel manager NextPax, the most advanced channel management technology provider for hotels, resorts and vacation rentals worldwide has named Puzzle Partner as their PR Agency of Record (AOR). Puzzle Partner will be responsible for strategic content and public relations initiatives...