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Going Beyond Transactions: ‘Conversational Commerce’ and its Impact on the Travel and Hospitality Industry
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Going Beyond Transactions: ‘Conversational Commerce’ and its Impact on the Travel and Hospitality Industry

Coined by Uber’s Chris Messina, consumer demand for digital-centric interactions with hotel and travel brands is on the rise It’s 2019, and I would argue that there have never been more marketing-related “buzzwords” battling it out for conversational real-estate across thought leadership articles, webinars, white papers and more. Whether it’s agile marketing, catering to the...

Puzzle Partner’s Newest Client, Plum, Develops Innovative New Product That Brings Wine by the Glass Directly to Your Hotel Room
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Puzzle Partner’s Newest Client, Plum, Develops Innovative New Product That Brings Wine by the Glass Directly to Your Hotel Room

Plum selects Puzzle Partner to capitalize on the benefits offered by the agency’s expertise and impressive track record Puzzle Partner, the most trusted B2B travel and hospitality technology marketing agency, announced today that they have signed Plum, the first automatic appliance that perfectly preserves, chills, and serves wine so that it can be enjoyed one...

Runtriz Welcomes Riccardo Galanti as Senior Director of Sales, EMEA
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Runtriz Welcomes Riccardo Galanti as Senior Director of Sales, EMEA

Riccardo Galanti brings a wealth of sales and hospitality experience to the leading team in guest services technology Runtriz™, a leading developer of innovative technology solutions for hotels, resorts, and casinos announced the addition of Riccardo Galanti as Senior Director Sales, EMEA. In his role, Riccardo will expand Runtriz’ growth in the EMEA market. He...

The Top 7 Hospitality Trends Every Hotelier Should Watch in 2019
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The Top 7 Hospitality Trends Every Hotelier Should Watch in 2019

Last year proved to be a strong one for the U.S. hotel industry, with occupancy, average daily rate (ADR), and revenue per available room (RevPAR) all trending positively. For 2019, STR and Tourism Economics1 optimistically project another year of growth. Changes in supply, however, will impact local market occupancy levels and hoteliers’ pricing power, with...