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More Revenue, Same Guests — How to Make the Most of Each Reservation
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More Revenue, Same Guests — How to Make the Most of Each Reservation

No one ever said that running a hotel would be easy. With so many moving parts; attending to ever-evolving guest needs, creating a share-worthy property aesthetic, piecing together an all-star staff and creating a memorable travel experience can be a lofty (albeit rewarding) task. And yet, modern hospitality leaders are taking recent technological changes in...

The Power of Media – Can It Make Or Break Your Hotel?
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The Power of Media – Can It Make Or Break Your Hotel?

In today’s climate, a brand’s reputation can be one of two things – their strongest asset and an integral marketing tool, or their biggest liability.  Of course, we live in a digital age which is laden with opportunity for consumers and employees to potentially impact the public perception of a brand. This is a double-edged...

4 Ways to Ensure Guests Have the Most Enjoyable and Memorable Stay
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4 Ways to Ensure Guests Have the Most Enjoyable and Memorable Stay

What does a memorable customer experience mean to you? This question inspires some of the most critical aspects of any business’ customer-facing strategy, as brands constantly seek out new and improved ways to connect with modern consumers and create a lasting impression. When looking to sell a product or service, businesses should strive to not...

Hermitage Hotel Becomes the First Hotel in Nashville to Offer Wine by the Glass With Plum
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Hermitage Hotel Becomes the First Hotel in Nashville to Offer Wine by the Glass With Plum

Award-Winning Luxury Hotel to Bring Innovative Wine-On-Demand Technology Plum to their Suites, Restaurant, and Bar Plum, the first wine by the glass technology revolutionizing the hospitality industry, is proud to welcome the historic Hermitage Hotel to its rapidly growing list of new clients. By introducing Plum, the award-winning property will be the first location in...