Tag: Guest Experience

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Runtriz Welcomes Riccardo Galanti as Senior Director of Sales, EMEA
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Runtriz Welcomes Riccardo Galanti as Senior Director of Sales, EMEA

Riccardo Galanti brings a wealth of sales and hospitality experience to the leading team in guest services technology Runtriz™, a leading developer of innovative technology solutions for hotels, resorts, and casinos announced the addition of Riccardo Galanti as Senior Director Sales, EMEA. In his role, Riccardo will expand Runtriz’ growth in the EMEA market. He...

AavGo selects new Lenovo™ Smart Tabs for in-room experience
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AavGo selects new Lenovo™ Smart Tabs for in-room experience

A leading hotel guest experience and engagement platform, AavGo, has selected the new Lenovo Smart Tabs with a custom built-in AI voice assistant to power all its client hotel guestrooms. The Lenovo Smart Tabs would empower guests to use both touch and voice to access information, communicate with the hotel, create service requests, order room...

Current Hotel CRMs May Be Doing More Harm Than Good
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Current Hotel CRMs May Be Doing More Harm Than Good

CRM software boasts so much potential, but is that potential being maximized? By Terri Miller, CEO, Concilio Labs Hotels worldwide are looking for technological advances to thrive in this competitive environment. As a result, many are turning to CRM systems to gain an advantage. Hotels are pouring millions of dollars into driving loyalty through guest...