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Top 3 Technology Trends Casinos Should Watch for at 2019 Oi Summit
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Top 3 Technology Trends Casinos Should Watch for at 2019 Oi Summit

Across the country, casinos and resorts are being disrupted by innovative,  connected, “always-on” technologies. This disruption has been led largely by guest demand. Guests have come to expect instant answers and service at their fingertips by way of their mobile phones. Recently, Google’s Chief Evangelist of Brand Marketing, Gopi Kallayil, said that the pervasiveness of...

Hotel Smartconcierges Going Mainstream
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Hotel Smartconcierges Going Mainstream

“Great customer service is […] a systematic reinvention of established technology, data, and operations — leveraging automation, data, and agents together to exploit each of their unique strengths.” These were the words of Forrester Vice President and Principal Analyst for Application Development & Delivery Professionals, Kate Leggett, in the beginning of 2018. In her analysis,...

Go Moment Wins 2019 HEDNA Innov8 with Smartconcierge Ivy®
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Go Moment Wins 2019 HEDNA Innov8 with Smartconcierge Ivy®

Showcasing the power of AI to enhance and measure guest experiences, increased upservice revenues, and reduced staff disruptions, Go Moment goes home with the exclusive win Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry – its smartconcierge, Ivy® – today announced that it has won the...

Smartconcierge Ivy® Selected for 2019 HEDNA’s Innov8 on Jan 30
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Smartconcierge Ivy® Selected for 2019 HEDNA’s Innov8 on Jan 30

Hoteliers will learn the power of AI to enhance guest experiences, increase upservice revenues, reduce staff disruptions and to quantify it all with Ivy Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry – its smartconcierge, Ivy® – today announced that company CEO Raj Singh will be...

Go Moment first to introduce Enterprise-Level real-time guest engagement Business Intelligence (BI) solution focused on texting
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Go Moment first to introduce Enterprise-Level real-time guest engagement Business Intelligence (BI) solution focused on texting

Smartconcierge guest engagement solutions leader unveils next generation and first-of-its-kind real-time staff productivity and cross-property enterprise-wide analysis features in Ivy® SANTA MONICA, CA (January 8, 2019) – Go Moment®, the world’s largest provider of real-time artificial intelligence guest communication solutions for the hospitality industry, today announced Ivy® Analytics 2.0, the world’s first Enterprise-ready real-time hotel...