“People trust us to allow them to sleep safely and securely. There’s a longstanding tradition of an innkeeper, that we fulfill that commitment to them. Has it extended naturally, with the same diligence, to the digital environment? Not always.” – John Burns, President of Hospitality Technology Consulting. Last November’s news that the private information of...
The HEDNA 2019 agenda illustrated the incredible potential for a meeting of the top minds in the hospitality industry, and the conference certainly didn’t disappoint. This year’s HEDNA gathering exceeded even my loftiest expectations, with 355 people marking the highest attendance to date. It was an inspirational meeting with the leading thinkers in our field...
As HEDNA’s Global Distribution Conference quickly approaches, our industry is looking forward to diving into analyzing and learning about innovative solutions and the newest technologies that carry the potential to improve all aspects of the complex and rapidly-evolving hospitality ecosystem. One look at the 2019 HEDNA agenda makes it clear that we’re about to embark...