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Leading Hotels of the World Announces Healthy Stays Commitment
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Leading Hotels of the World Announces Healthy Stays Commitment

NEW YORK—The Leading Hotels of the World, Ltd announced its Healthy Stays commitment with enhanced cleanliness standards and protocols for its 430+ worldwide members. For more than nine decades, Leading Hotels has been at the forefront of creating the highest standards that have set the bar for worldwide luxury hospitality. The passionate hoteliers of its...

Customer Expectations for Hospitality in 2021
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Customer Expectations for Hospitality in 2021

NATIONAL REPORT—At the moment, there is a lot that seems uncertain for the hospitality industry. The coronavirus pandemic has drastically shifted the way resorts and airlines operate. Over the next year, we can anticipate further adjustments—especially when it comes to consumer behavior. The entire experience may change completely. Here’s what we should expect to see...

Hilton Begins Worldwide Roll-out of Hilton CleanStay
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Hilton Begins Worldwide Roll-out of Hilton CleanStay

MCLEAN, VA.—This week, Hilton will begin a worldwide roll-out of a new program to deliver an industry-defining standard of cleanliness and disinfection to Hilton properties. Hilton CleanStay, created in collaboration with Lysol and Dettol maker RB and Mayo Clinic, includes new procedures to help Hilton guests enjoy an even cleaner and safer stay starting this...

Shangri-La Partners with Diversey to Upcycle 12,500kg of Hotel Linen into Reusable Face Masks
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Shangri-La Partners with Diversey to Upcycle 12,500kg of Hotel Linen into Reusable Face Masks

SINGAPORE—Vulnerable members in communities across 11 cities in Southeast Asia and Sri Lanka will soon have greater access to reusable face masks with the regional Linens For Life Face Masks (L4LFM) partnership between Shangri-La Group and Diversey, a leading global hygiene solutions provider. As part of the L4LFM program, the 12,500kg of used linen donated...

Financial Model Makes LED Upgrade ‘No Brainer’
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Financial Model Makes LED Upgrade ‘No Brainer’

NATIONAL REPORT—At a time of low occupancies caused by COVID-19, spending money on upgrades other than those related to cleaning and maintenance is likely not a priority. At least one company, however, is offering a “pay as you save” program that makes investing in LED lighting upgrades very enticing. “Through our ‘pay as you save’...

Wynn Resorts Issues 2019 Environmental, Social, and Governance Report
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Wynn Resorts Issues 2019 Environmental, Social, and Governance Report

LAS VEGAS—Wynn Resorts issued its 2019 Environmental, Social, and Governance (ESG) Report, providing a comprehensive view of the company’s commitment to responsible business practices, environmental protection, and social impact. Also detailed is Wynn Resorts’ industry-leading response to the COVID-19 pandemic, outlining steps the company took to protect the health and well-being of employees, first responders,...

Green Seal Releases Safer Disinfecting Guidelines
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Green Seal Releases Safer Disinfecting Guidelines

WASHINGTON, D.C.—As businesses and schools consider COVID-19 disinfection regimens that expose building occupants to unnecessary health risks, Green Seal has released Guidelines for Safer COVID-19 Cleaning and Disinfection that spell out effective and responsible cleaning practices for occupant health and safety during the pandemic. These five best practices—intended for facility, property and housekeeping managers—are based...

Tripadvisor Launches ‘Travel Safe’ Tools, Making It Easy to Find Important Health & Safety Information
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Tripadvisor Launches ‘Travel Safe’ Tools, Making It Easy to Find Important Health & Safety Information

NEEDHAM, MASS.—Tripadvisor, the world’s largest travel platform, launched a new suite of “Travel Safe” tools to help consumers find, filter for, and validate health and safety information to feel more confident with their future travel choices across town and around the world. Travel Safe features are available in all 49 markets where Tripadvisor operates, and...

2020 AAHOA Convention Goes Virtual
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2020 AAHOA Convention Goes Virtual

ATLANTA, GA.—AAHOA, the nation’s largest hotel owners association, announced that its 2020 Convention & Trade Show will not proceed in person due to new health and safety guidelines for combatting COVID-19 issued by the Florida Department of Health (DOH) on Saturday, June 20. The state is experiencing a significant spike in new COVID-19 infections and...