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AHLEI Offers Unconscious Bias Training Suite for Employees, Managers
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AHLEI Offers Unconscious Bias Training Suite for Employees, Managers

Welcoming all kinds of people is the heart of hospitality, but unconscious bias on the part of employees, managers, or guests can damage a business’s reputation and its ability to retain workers. Add in the viral nature of social media, including customer reviews that reach thousands of people, and it’s clear that unconscious bias incidents...

WoodSpring Suites Expands with Orlando Opening
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WoodSpring Suites Expands with Orlando Opening

WoodSpring Suites Expands with Orlando Opening WoodSpring Suites, franchised by Choice Hotels International, Inc. (NYSE: CHH), in collaboration with Pearl Eagles, LLC, has announced the opening of the WoodSpring Suites Orlando International Drive. This is the brand’s third hotel in the growing Orlando, Fla. area, joining the WoodSpring Suites Orlando East and the WoodSpring Suites...

Aloft Hotels Debuts in Shanghai
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Aloft Hotels Debuts in Shanghai

Now Open17 April 2019 Aloft Hotels Debuts in Shanghai Now open – 191 Rooms Aloft Shanghai Zhangjiang Haike Aloft Shanghai Zhangjiang Haike Aloft Shanghai Zhangjiang Haike Aloft Hotels, Marriott International’s innovation incubator brand for global travelers, today opens the brand new 191-room Aloft Shanghai Zhangjiang Hotel, bringing high-tech, modern style and a vibrant new social...

Overcoming the fear of IMPLEMENTATION | By Jeremiah Magone
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Overcoming the fear of IMPLEMENTATION | By Jeremiah Magone

People are funny. And the way they respond to things rarely makes sense, at least not right away. Just think about how most hoteliers make decisions when it comes to technology upgrades, for example. They start by looking around, talking with technology providers, and going to demos to figure out the best way forward. So...

Excellence Group Luxury Hotels & Resorts Rebrands As The Excellence Collection
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Excellence Group Luxury Hotels & Resorts Rebrands As The Excellence Collection

CANCUN, Mexico — With a mission to exceed guests’ highest expectations in every aspect possible, Excellence Group Luxury Hotels and Resorts has become the Caribbean’s most trusted name in all-inclusive luxury travel. The family-owned and -operated group, which owns and manages five-star, award-winning resorts in Mexico, the Dominican Republic, and Jamaica, will continue to deliver...

Bigger isn’t better: Investors favor boutique stores and hotels | By Linchi Kwok
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Bigger isn’t better: Investors favor boutique stores and hotels | By Linchi Kwok

Bigger is better, right? That’s why there are more hotel mergers and acquisitions in recent years; there are also many hotel chains are building larger loyalty programs to pull in more travelers. Besides hotels, Airbnb and OTAs (online travel agents) also want to get bigger through acquisitions. When it comes to product development, however, investors...

STR: Preliminary March Data For Jeddah Hotels
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STR: Preliminary March Data For Jeddah Hotels

Based on daily data from March, Jeddah reported the following in year-over-year comparisons: • Supply: +7.7%• Demand: +10.7%• Occupancy: +2.8% to 48.8%• Average daily rate (ADR): -17.1% to SAR563.89• Revenue per available room (RevPAR): -14.8% to SAR275.21 The absolute ADR value was the lowest for any month in Jeddah since April 2008. As a result,...