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Raul Gomez Appointed to Director of Sales, Americas to Support Nor1 in LATAM Market
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Raul Gomez Appointed to Director of Sales, Americas to Support Nor1 in LATAM Market

Nor1 expands team to meet the growing demand for advanced upselling platform in Latin America Nor1, the global leader in hospitality upgrade, upsell, and merchandising technology, today announced the appointment of Raul Gomez to Director of Sales, Americas. In this position, Raul will be responsible for driving revenue through sales and promotional activities, while focusing...

Thinking Beyond Heads in Beds: How Hotels Can Optimize Profits in Innovative New Ways
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Thinking Beyond Heads in Beds: How Hotels Can Optimize Profits in Innovative New Ways

As technology and consumer behavior evolves, all businesses find themselves at the forefront of change and, certainly, hospitality is no exception. Disruption is frequent and often undeniable, as guest expectations and industry standards shift in synchronized steps with new trends. The question for hoteliers is not, ‘what if things change?’ Rather, the question you should...

Effects of Humidity on Your Property
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Effects of Humidity on Your Property

NATIONAL REPORT—The amount of moisture in the air, “humidity,” continually varies. Think of a sponge as an analogy. When relative humidity is 50 percent, the sponge is half full of water. When relative humidity is 100 percent, the sponge is holding as much water as it possibly can. When relative humidity is 0 percent, the...

More on Steam Cleaning—This Time with TANCS Technology Built In
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More on Steam Cleaning—This Time with TANCS Technology Built In

NATIONAL REPORT—In a recent article, Green Lodging News highlighted two companies that offer different types of steam cleaning systems. One company not included in that article was Advanced Vapor Technologies. The company takes a different approach with steam—it relies on steam vapor and its proprietary Thermal Accelerated Nano Crystal Sanitation (TANCS) technology to disinfect and...

Pay Attention to What Goes on Behind the Curtain!
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Pay Attention to What Goes on Behind the Curtain!

How a Mobile PMS can Streamline Housekeeping and Enhance the Guest Experience Right now, I want you to picture your favorite hotel. What property or hotel brand, regardless of the destination, has provided you with a consistent, exceptional experience and lasting memories? Once you have something in mind, I want you to take a closer...

Platform-Thinking: A Powerful Approach to Upselling
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Platform-Thinking: A Powerful Approach to Upselling

Platform thinking has fundamentally changed consumer experience across every industry. According to Vox, Uber conducted research in global markets to measure how long consumers were willing to wait for a ride. Over twelve months, consumer patience with waiting decreased by 30%. Uber, a platform company, requires a complex data set “interwoven” with an AI algorithm...

Trends in Events and Meetings That Will Shape 2020
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Trends in Events and Meetings That Will Shape 2020

In the events industry, innovation never sleeps, and honestly, event planners probably don’t sleep much either. With each passing year, events seem to get bigger and better, boasting exciting new technology, catering to attendees’ needs in finer detail, and bringing guests together in unique venue spaces for a variety of occasions. Planners and venue owners...

IHG Intensifies Effort to Fight Human Trafficking
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IHG Intensifies Effort to Fight Human Trafficking

ATLANTA—January is recognized as National Slavery and Human Trafficking Prevention Month in the United States and IHG has intensified its ongoing effort to fight human trafficking. The company has introduced new programs, tools and resources for colleagues to increase awareness and aid prevention of human trafficking, including a free training available to all IHG-branded hotels...

Enliven Bed and Breakfast Successfully Caters to Chemically Sensitive Travelers
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Enliven Bed and Breakfast Successfully Caters to Chemically Sensitive Travelers

KENMORE, WASH.—When planning for her four-bedroom Enliven Bed and Breakfast in Kenmore, Wash., owner Teresa Molitor Luttrell decided to create a haven for people with chemical sensitivities. Luttrell suffered from Lyme disease for many years and understands the needs of the chemically sensitive. “I turned my house into a place for people with chemical sensitivities....