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Capitalizing on Millennial Hotel Guest Behaviors and Travel Trends
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Capitalizing on Millennial Hotel Guest Behaviors and Travel Trends

How to win the business and loyalty of millennials If it seems like everyone in the hospitality industry is talking about millennials — well, that’s likely because they are. With 2019 fading into the background, our collective feeds and conversations with industry peers are rife with discussions of what’s to come and, subsequently, who makes...

Research Conducted for Clean the World: Bacterial Contamination Common in Refillable Dispensers
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Research Conducted for Clean the World: Bacterial Contamination Common in Refillable Dispensers

ORLANDO, FLA.—A research study conducted on behalf of Clean the World by the University of Arizona (UA) showed a 100 percent bacterial contamination rate in refillable dispensers that contain shampoo, body wash, conditioner, hand soap, or lotion. Of 82 samples taken, 63 (76 percent) yielded bacterial numbers greater than 1,000 colony-forming units per gram of...

Hotel and Travel Tech Game Changers 2020 Report: Now Accepting Submissions
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Hotel and Travel Tech Game Changers 2020 Report: Now Accepting Submissions

Technology brands interested in being featured are invited to submit their latest innovations for the upcoming report presented by Puzzle Partner Puzzle Partner, the most trusted B2B travel and hospitality technology marketing agency, today announced that submissions are now being accepted for the upcoming Hotel and Travel Tech Game Changers 2020 Report. “We want to...

New Financial Times Documentary: Dominica Is Carving a Niche of Its Own in Ecotourism
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New Financial Times Documentary: Dominica Is Carving a Niche of Its Own in Ecotourism

LONDON—The Commonwealth of Dominica is “carving a niche of its own” in the international tourism industry by establishing an inspiring ecotourism sector, a new Financial Times documentary reveals. Six brand new eco-conscious luxury hotels have already opened or are being developed on the ‘Nature Isle of the Caribbean’, all of which raise foreign capital via...

Hilton Opens 700 New Work-From-Home Positions
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Hilton Opens 700 New Work-From-Home Positions

MCLEAN, VA.—Hilton has announced the creation of 700 new full-time work-from-home positions, significantly expanding its remote career program and flexible work opportunities across the United States. As part of the Hilton Reservation & Customer Care (HRCC) team, these new reservation and customer care specialists are the first point of contact to support guests with travel...

ResortPass Sees Record Growth Fueled by Experience Economy and Redefines Guest Revenue Opportunities for Hotels & Resorts
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ResortPass Sees Record Growth Fueled by Experience Economy and Redefines Guest Revenue Opportunities for Hotels & Resorts

The gold standard in hotel and resort guest day passes enters 2020 with the momentum of expanded partnerships, investment rounds, and record sales performance ResortPass, the leading day-guest program for US-based luxury hotels and resorts today announced that 2019 was a record-breaking year of growth and 2020 is continuing on this wave. The Santa Monica-based...

Top 5 Emerging Hotel Tech Trends to Watch in 2020 and Beyond
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Top 5 Emerging Hotel Tech Trends to Watch in 2020 and Beyond

Hotel technology is a long game, and it seems many of the hottest hotel innovations may finally be at an adoption tipping point. So, what’s next? For hospitality professionals, this is undoubtedly the question dominating the final stretch of 2019. Hotel services have been revolutionized over the last few years, trying to catch up with...

Madrid’s VP Plaza España Design Earns LEED Gold
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Madrid’s VP Plaza España Design Earns LEED Gold

MIAMI—VP Plaza España Design, a luxurious 214-room hotel located on Madrid’s famous Gran Vía, has earned the prestigous LEED (Leadership in Energy & Environmental Design) Gold certification, solidifying its position in the city as an example for environmentally conscious design and operation. The five-star hotel, which opened March 2018, scored well in several areas including...

Marrying a Mobile PMS With a Mobile POS to Create a Completely Streamlined Guest Experience
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Marrying a Mobile PMS With a Mobile POS to Create a Completely Streamlined Guest Experience

You’ve just stepped out of your Uber, as the driver passes you your bags. Your eyes eagerly take in your surroundings for the week — sprawling grounds, a pristine modern lobby, picturesque architecture, and landscaping. A hotel staff member greets you immediately with a beaming smile, iPad in hand, to pull up your reservation. You’ve...

Hotel Association of New York City Presents Sustainability Awards
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Hotel Association of New York City Presents Sustainability Awards

NEW YORK—For the fifth year, the Hotel Association of New York City (HANYC) has presented its Sustainability Awards. The awards celebrate well known industry champions and bring attention to sustainability for people, planet and profit. Properties competed in the categories of Environmental Protection, Sustainable Community and Innovation. Competitors were selected from applicants all over New...