TeamSupport, the industry’s top business to business (B2B) customer support software solution, announced today that Rahav Dor has joined the executive team as Chief Technology Officer. Dor, who has more than 20 years of technology leadership experience, is the third C-suite executive to join the company in recent weeks as the company continues to add top leadership talent to further grow the business.
“Rahav stood out as a technologist and we are incredibly pleased to welcome him to the team,” said CEO Robert C. Johnson. “He has demonstrated an incredible ability to lead teams in multiple industries and has significant experience with cloud computing, artificial intelligence (AI), and software engineering. Rahav has a proven track record of molding engineering teams to create products that drive real business results for their customers. He has always been an innovator and we are all looking forward to his technology leadership.”
Prior to joining, Dor served as CTO and CISO at Pieces Technologies, where he developed artificial intelligence (AI) solutions for healthcare. Before that, he was Vice President of Product Development at Global Velocity, where he developed a SaaS cyber security product. Dor earned two master’s degrees in Computer Science and Computer Engineering at Washington University in St. Louis and is writing his Ph.D. dissertation on the Internet of Things (IoT) and Blockchain technologies.
TeamSupport was designed from the ground up by B2B support professionals especially for organizations that provide external customer support. The TeamSupport solution offers an array of tools that make it simple for teams to work together, share information, and access their collective knowledge to solve customer challenges. TeamSupport makes it easier for support agents to resolve individual tickets while managing the overall customer relationship. Find out more at www.teamsupport.com.